Skip to main content
Text size: base.

Accessibility Statement

Medicare at 65 is committed to ensuring digital accessibility for all people, including those with disabilities. Our audience is primarily seniors, and we design accordingly.

Our Commitment

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. Because we serve people who are turning 65 and older, accessibility is a first-class design consideration for us, not an afterthought.

This website endeavors to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA criteria. These guidelines explain how to make web content more accessible for people with disabilities and easier to use for everyone.

Senior-Friendly Accessibility Toolbar

At the very top of every page, we include a toolbar with built-in accessibility controls. Your selections are saved to your browser and persist between visits.

  • A− / A+ text size: Make the text larger (or smaller) across the entire site. Four size levels.
  • Reset: Return to default text size at any time.

Other Accessibility Features

Senior-Friendly Defaults

Larger base text size (18px), generous line height (1.7), 48px+ touch targets, and always-visible focus rings (not just on keyboard focus).

Semantic HTML Structure

Our website uses proper HTML5 semantic elements to ensure content is logically structured and easily navigable by assistive technologies.

Keyboard Navigation

All interactive elements are accessible via keyboard navigation. Use the Tab key to navigate through links, buttons, and form fields. Press Enter or Space to activate buttons and links.

Skip Navigation Link

A "Skip to main content" link appears when you press Tab on any page, allowing keyboard users to bypass repetitive navigation and jump directly to the main content.

ARIA Labels and Landmarks

We use ARIA (Accessible Rich Internet Applications) labels and landmarks to provide additional context for screen reader users, ensuring all interactive elements are properly identified.

Form Accessibility

All form fields include proper labels, required field indicators (aria-required), and are structured to work seamlessly with screen readers and other assistive technologies.

Color Contrast

We maintain WCAG AA color contrast ratios for body content, ensuring text and interactive elements are readable for users with low vision or color blindness.

Responsive Design

Our website is fully responsive across desktops, tablets, and mobile phones, adapting to different screen sizes and orientations without losing functionality.

Alternative Text for Images

Decorative images are marked as hidden from screen readers (aria-hidden), while informative images include descriptive alt text to convey their meaning.

Ongoing Efforts

We continuously test our website for accessibility issues and work to remediate any problems that are identified. Our commitment includes:

  • Regular accessibility audits and testing with assistive technologies
  • Training our team on accessibility best practices
  • Incorporating accessibility into our design and development processes
  • Seeking feedback from users with disabilities to improve our site
  • Staying current with WCAG guidelines and industry standards

Third-Party Content

While we strive to ensure that all content on our website is accessible, some third-party content or embedded features may not be fully under our control (such as carrier plan documents or external links to Medicare.gov). We work with our partners and vendors to encourage accessible content. If you encounter any third-party content that is inaccessible, please let us know.

Feedback and Contact

We welcome your feedback on the accessibility of Medicare at 65. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Technical Specifications

Accessibility of Medicare at 65 relies on the following technologies:

  • HTML5
  • CSS3
  • JavaScript
  • ARIA (Accessible Rich Internet Applications)

The website is designed to be compatible with recent versions of the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Browser-based screen readers
  • Keyboard-only navigation
  • Voice recognition software
  • Browser zoom up to 200% without loss of functionality

Known Limitations

Despite our best efforts, there may be some limitations. Below is a description of known limitations and potential solutions:

External Carrier Documents

Medicare carrier plan documents (Summary of Benefits, Evidence of Coverage, formularies) are produced by the insurance carriers themselves and may not be fully accessible. If you need help understanding any plan document, please contact us by phone or email and a licensed agent will walk through it with you.

PDF Documents

Some downloadable documents may not be fully accessible. If you need assistance accessing any document, please contact us and we will provide the information in an alternative format.

This accessibility statement was last updated on May 20, 2026.

We review and update this statement regularly to reflect our ongoing accessibility improvements.